Parents Hub
Welcome to our nursery Parents Hub, our dedicated space for everything you’ll need during your time with us.
All our nurseries follow the EYFS revised statutory framework for the early year’s foundation stage as approved by the department of education. This is setting the standards for learning, development and care for children 2 to 5 years of age.
Please feel free to contact your nursery management team at any time to discuss your childs development
Please find the enclosed booking forms (Enrollement) for our nursery setting
Please click on the applicable form and complete as required.
On completion please email or forward to the applicable nursery management.
Ofsted are our governing body and our registration number is RP55377
Yes we are registered with all childcare vouchers
On your registration forms you can list those that are authorised to collect your child at any time. If someone needs to collect your child unexpectedly then this is okay as long as the office are informed and the person collecting has the password in which you created upon your child starting the setting
You can get daily information from the family app regarding sleep, food etc and things in which your child has been getting up to in the day. You can also see all observations and development on the app. We also hold regular parents weeks where you can book a one to one appointment with your keyworker to discuss your childs development
If you collect your child late there will be a late fee charge added onto next months bill
You can pay for a school lunch or bring a packed lunch. For wraparound care we provide a teatime snack at an additional cost or you can pop a snack in your childs bag
We accept 3 year old funding
3 to 11 years
We have a 48 hour policy for any sickness bugs
Children can bring a packed lunch
We work with each family as individuals. If you feel your child is ready then we work with you to what you are doing at home. Likewise if we feel your child is ready then we will discuss this and work out a plan of action with parents.
You will need to let the setting know if your child will not be attending in accordance to our safeguarding and absence policy.
We do not open in school holidays however our neighbouring settings in Eccleshall and Haughton run holiday clubs in which you can book a place for your child
If your child is ill at nursery parents will be contacted. Dependent on how severe the illness we may ask you to collect your child or we may ask for permission for medicine
If you feel your child still needs a daytime sleep then staff will find a quiet place for them to rest
We can administer medication that has been supplied by parents as long as prior consent is given
If your child has an accident at nursery then an accident form is filled out on our communication app. If the accident is severe or any bump to the head will telephone parents immediatley
We aim for all staff to be first aid trained. There is always a first aider on site
All staff are DBS checked before they can work within the setting
You will be invoiced on the first of each month and the invoice has to be settled within 7 days. You can pay cash, bank transfer or childcare vouchers
To cancel any childcare you will be required to give 4 weeks written notice to the office
You can drop off and collect your child at anytime during the times of your allocated session but you must inform a member of staff if your going to be late in the morning or Early picking up
All staff and the cook will be made aware of your childs allergies. All food allergies will be prepped for accordingly within the kitchen. All staff have had allergy awareness training.
Yes however we cannot be responsible for any items from the home that get brought into the setting if lost or damaged.
Our free famly app helps keep you up to date by giving you the opportunity to view pictures and videos of your child’s daily activities. The App allows parents or guardians to have “real time” access to your nursery and monitor your childs progress.
The Famly APP is available via the Apple Store or Google Play for FREE download, Contact your nursery team to provide access to your nursery.